Sign Up Free
Sign Up Free →
Back to User Guide
Section 15 of 15

Frequently Asked Questions

Quick answers to common questions about Kizu.

How is Kizu different from Google Photos?

Kizu is built for privacy. Your photos are never used for AI training, you will never see ads, and your data is never sold or shared. You own your memories completely.

What if Kizu shuts down?

You can export your entire library at any time in open, standard formats. Your data is always yours.

Is Kizu free?

Yes, Kizu is free to use. Paid plans are optional and provide additional storage, more collaborators, and expanded limits.

Can I share photos with people who don't have Kizu?

Yes. You can generate private links and QR codes that anyone can open in a browser — no account needed to view shared content.

What is a Kizu?

A "Kizu" is a direct connection between two people. When you create a Kizu with someone, you get a private chat and a shared album that both of you can add photos to.

What are Circles?

Circles are private groups for families, friends, or events. Each circle includes group chat, shared albums, a shared calendar, and member management with role-based permissions.

How does the AI work?

Kizu runs AI on private servers to power features like:

Your photos are never shared with third parties or used to train external models.

What is a Moment?

A Moment is an AI-curated collection of your photos, grouped by location, people, or events. Moments appear on your home screen and can be saved as albums or shared with circles.

Does Kizu support Siri?

Yes. You can use Siri to send messages in Kizu. CarPlay is also supported for message announcements while driving.

Can I import from Facebook or Google Photos?

Yes. Go to Settings > Sources to connect Facebook or Google Photos. Browse your albums, select what to import, and Kizu preserves all metadata and dates.

What is the calendar feature?

Each circle has a shared calendar. AI can detect events mentioned in chat and suggest adding them. You can also create events manually. Subscribe to circle calendars via webcal:// to sync with Apple Calendar or Google Calendar.

Is there a web version?

Yes. Visit dashboard.kizu.online to access Kizu from any browser. The web version includes your library, albums, circles, and chat.

Still have questions?

Contact Support
Previous: Security & Privacy Back to Guide Index

Help Topics

Getting Started Home Screen Managing Photos Albums Folders Circles Contacts Memories Chat Importing Account Settings Picture Frame Security FAQ Send Feedback