Terms of Service

Welcome to Kizu. These Terms of Service ("Terms") govern your use of the Kizu mobile application and related services (collectively, the "Service") operated by Kizu ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

2. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that you meet this age requirement. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

3. Account Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized use of your account.
• You may not share your account or allow others to access your account.

4. Communications

Email Communications

By creating an account with your email address, you agree to receive transactional emails from us, including:

• Verification codes to sign in to your account
• Account security alerts (e.g., password changes, new device logins)
• Service-related notices (e.g., subscription confirmations, policy updates)

These are transactional messages necessary to operate your account, not marketing emails. We will never send you promotional or advertising emails without your separate, explicit consent.

SMS Communications

If you create an account using your phone number, you consent to receive SMS messages from us, including:

• Verification codes to sign in to your account
• Account security alerts

Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your account activity (typically 1-2 messages per sign-in). You can switch to email-based verification at any time in your account settings. We will never send marketing or promotional messages via SMS.

Opting Out

You may change your preferred verification method (email or SMS) at any time through your account settings. Note that you must have at least one active verification method to maintain access to your account.

5. Your Content

Ownership

You retain ownership of all content (photos, videos, audio, text) you upload to the Service ("Your Content"). We do not claim ownership of Your Content.

License to Us

By uploading Your Content, you grant us a limited license to store, process, and display Your Content solely for the purpose of providing the Service to you and those you choose to share with.

Content Responsibilities

You are solely responsible for Your Content. You agree not to upload content that:

• Infringes on any third party's intellectual property rights
• Is illegal, harmful, threatening, abusive, or harassing
• Contains sexually explicit material involving minors
• Promotes violence or discrimination
• Contains malware or harmful code
• Violates any applicable law or regulation

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service or other users' accounts
• Interfere with or disrupt the Service or servers
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems to access the Service without permission
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Collect or harvest user data without consent

7. Circles and Sharing

• You control who has access to your content through circles.
• When you share content with a circle, all members of that circle can view it.
• You are responsible for managing circle membership and permissions.
• We are not responsible for how circle members use content you share with them.

8. Subscriptions and Payments

Free and Paid Plans

The Service offers both free and paid subscription plans. Paid plans provide additional features and storage as described at the time of purchase.

Billing

• Paid subscriptions are billed in advance on a monthly or yearly basis.
• Payment is processed through Apple App Store, Google Play Store, or Stripe.
• Subscriptions automatically renew unless cancelled before the renewal date.

Cancellation

• You may cancel your subscription at any time.
• Cancellation takes effect at the end of the current billing period.
• We do not provide refunds for partial billing periods.

Price Changes

We may change subscription prices with 30 days' notice. Price changes will take effect at the start of your next billing cycle.

9. Intellectual Property

The Service, including its design, features, and content (excluding Your Content), is owned by Kizu and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

11. Termination

By You

You may delete your account at any time by contacting support. Upon deletion, your data will be removed within 30 days.

By Us

We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion. We will attempt to notify you before termination when possible.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may export your data before termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIZU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

14. Indemnification

You agree to indemnify and hold harmless Kizu and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

16. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in the courts of [Your State/Jurisdiction].

17. Contact Us

If you have questions about these Terms, please contact us at:

• Email: legal@kizu.com
• Support: support@kizu.com